Legal notice

This page explains how we handle personal information for users and customers located in the United States.

Novarq Ltd. is a company established in Croatia, and our primary data protection obligations are governed by the laws of the European Union (EU) and the Republic of Croatia. However, we recognize that U.S. residents may also wish to understand their privacy rights.

Information We Collect

We collect only the information necessary to process orders, provide support, or respond to inquiries, such as your name, contact details, shipping address, payment information, and any data you voluntarily provide through forms or communications.

Use of Information

We use your information to:

  • Fulfill and deliver product orders.

  • Communicate with you about your purchase, support requests, or inquiries.

  • Improve our website, services, and customer experience.

  • Comply with legal and tax obligations applicable to our business operations.

We do not sell or rent personal information to third parties.

Your Rights

Depending on your state of residence, you may have certain rights under local privacy laws, including (for example, in California, Virginia, or Colorado):

  • The right to know what personal data we collect and how it is used.

  • The right to request access to, correction of, or deletion of your data.

  • The right to opt out of the sale or sharing of your data (we do not sell data).

  • The right not to be discriminated against for exercising your privacy rights.

To exercise these rights, you can contact us at: info@novarq.com

Data Transfers

As a company based in the European Union, we process and store your data primarily within the EU.

If data is transferred outside the EU (for example, to service providers located in other countries), it is protected by appropriate safeguards such as contractual data protection clauses or equivalent mechanisms.

Data Retention

We retain your information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, or resolve disputes.

Contact

If you have any questions or requests related to this policy or your privacy rights, please contact us at: info@novarq.com